Refund Policy - Proyojonix
We believe in providing a fair refund process to ensure trust and satisfaction for our customers.
1. Refund Eligibility
Refunds apply to items that are returned according to our Return Policy.
Damaged, defective, or wrong products will be fully refunded after verification.
2. Refund Process
Once we receive your returned item, it will be inspected within 3 business days.
If approved, refunds will be processed within 7-10 business days to your original payment method.
Shipping charges are non-refundable unless the issue was our fault.
3. Refund for Damaged or Wrong Items
Contact us within 24 hours of delivery with photo/video evidence.
We will issue a full refund or replacement free of cost.